0844 33 504 33
info@floormonster.co.uk

0844 33 504 33

Secure payments SagePay/Paypal

48 Hours deliveryOn all UK orders*

FREE sample packsBe inspired

28 Day Money BackHassle free returns

Need Help Today?0844 33 504 33


Customer Service

How To Order

So you’ve seen the floor of your dreams.

At Floor Monster we make it easy for you to order it online, by phone or by email. We offer 24/7 customer support and deliver right across Britain and beyond with international delivery to Europe, USA and the Far East. To see if we deliver to your area, contact our Customer Support Team for more information.

 

Fancy a free sample?

Before you place your order, we’re more than happy to send you up to 3 free samples. Simply select your preferred product and complete the Send FREE Sample box. We aim to have your samples with you within 48 hours.

 

Online

  1. Choose your product
  2. Calculate your area in metres

(our system will automatically tell you how many packs you will need)

  1. Click ‘Add to Basket’
  2. Confirm Order
  3. Complete your billing and delivery details
  4. Follow payment instructions
  5. Receive your invoice
  6. We will contact you with delivery date

Phone:

Simply call us on 0844 33 504 33 and place your order.

Our order hotline is available 7 days a week Monday-Saturday 9-5pm and Sunday 11-5pm.

 

Email:

  1. Browse our products at floormonster.co.uk and select your floor
  2. Click the ‘Livechat’ button, leave your name, telephone number and email address
  3. We will call you within 4 hours


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